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Faculty Support
Online Faculty Concierge provides on-demand assistance for the Blackboard LMS and provide all operational support including course access, term setup, and enrollments.

Online Faculty Concierge

Phone: 1-877-533-4733 Option 2

Email: facultyconcierge@nu.edu

Operating Hours:

Monday - Friday: 8:00am to 6pm PST
Saturday - Sunday: 8:30am to 5pm PST*

*Note: The weekend prior to start of term, OFC representatives are onsite actively preparing for upcoming term. Blackboard 24/7 Support Department provides afterhours and weekend coverage when Online Faculty Concierge is closed.

Download the Faculty Support Reference Sheet so you always have the departments contact information handy.